A residential design firm dedicated to
improve home improvement
with efficient, effective communication.
We’ve all heard the acronym for the word TEAM, right? Together Everyone Achieves More. How true that is, but only if the team is on the same page! This truism affects both sides - provider and consumer.
Consider your business or a business you know. If that business is a one-person-gig, does it do well? Does it operate smoothly, or have a roller-coaster ride in profits, quality, service, communication, marketing, production/delivery, sales, etc.? Could that business do better? Consider that even a one-person-show can still have team-members. That team could consist of sub-contractors, a business coach, clients, trade professionals, and more.
This business has seen this time after time. By offering an inside view of our reality thru online design sessions, information has been collected. This gives the opportunity to introduce others to business partners, and vice-versa. Since this team has been created and running smoothly for six-plus years now, it runs smoothly and on the same page.
The value that this team gives to a client is the strength of knowledge, talent, accountability, and delivery.
No one person has the ability and talent to do everything for a client, let alone all clients! So the team brings greater value thru greater ability and talent, but the greatest value that I believe a team has for its clients is accountability. If a team is not accountable to each other and self-correcting, the whole team will be going down, the client won’t be happy, and the whole process will be at the bottom of that roller-coaster ride. Then we all know how fast bad news travels!
Please don’t mis-understand: accountability isn’t always fun. Correction never really feels good, but it is a great feeling to know in the end that you have given the client the value they deserve from your service.
The TEAM has succeeded!
This is why we support the Design/Build process – it is a TEAM approach. Best of all, we include the client as a TEAM member! Subtle, but different.